There are times when doing things by yourself on VoteNaija is not enough. Some actions are out of your control, while others just need a little extra help from the support team. Here are the top reasons why and when you should contact VoteNaija support from your dashboard.

1. To Request a Faster Event Approval

After publishing your event, the VoteNaija team begins reviewing it to make sure everything looks fine. They check if the event name, description, and other settings are correct before approving it and allowing the public to start voting. This review is important for keeping the platform clean and trustworthy.

Usually, approval happens within 24 hours. But if you want your event to go live faster, you can go to the Contact page in your dashboard and send the team a message. If your event meets the requirements, they may help approve it sooner.

2. To Change Details of a Published Event

Once your event is live, there are some details you can no longer edit from your dashboard. This includes things like the event name, the voting cost, the event link, or even removing a contestant.

If you need to make any of these changes, you cannot do it on your own. Instead, you should contact VoteNaija support. Let them know what you want to change and why, and they will look at your request and decide whether it can be done.

3. To Fix a Payout or Withdrawal Issue

If you have already added your bank details and requested a withdrawal but did not receive your money after some time, the best thing to do is contact support.

Let them know your issue and they will check your payment and follow up. Sometimes a payout delay may be caused by incorrect bank details or something else on the backend. Whatever the case, the support team is the right place to get it resolved.

4. To Report a Technical Issue

If something is not working well on your account or event page.

They will look into the issue and fix it if it is something on their side. This helps make the platform better for you and others.

5. To Know More About VoteNaija

If you are not sure how something works or want to know more about what VoteNaija can do for you, feel free to reach out.

Whether you are just getting started or trying to understand a feature better, asking questions is always a good move.

Final Words

The support team is there to help you with anything you cannot do on your own. Trying to figure things out by yourself can take a lot of time, and in some cases, it may not even be possible.

So when in doubt or when something is not working, do not waste time. Send a message through your dashboard or use the contact info and let the team help you sort things out faster.

Let these VoteNaija guides walk you through the key steps.

• How to View Start and End Dates for Your Voting Event (On a PC)
• Why Is My Withdrawal Not Working? (Bank Not Set Up Error) – On PC
• How to Withdraw Your Earnings on VoteNaija (On Your Computer)
• How to Update Your Organizer Profile on VoteNaija (On a PC)
• How to Set Up Your Bank Details for Withdrawals (On a PC)